City Of Houston Water Bill Adjustment Form
Leak adjustment policy effective june 16 2020.
City of houston water bill adjustment form. Planning development forms planning forms. The water meter has been accessed tampered with or turned on off by anyone other than a city of raleigh employee and that action results in loss of water. What type of water leak may qualify for a water leak repair bill adjustment. The city of houston water and wastewater utility is a regulated public health agency governed by federal and state laws.
Open records request form. View more services. Houston water consists of approximately 1500 drinking water and wastewater professionals including engineers scientists and facility operations and maintenance personnel. If any drainage utility charge you paid the city during the city s initial billing year july 1 2011 june 30 2012 and prior to the city s adjustment of this charge is more than the amount of the charge as adjusted by the city corrected charge the cumulative total of such corrections due you for payments made prior to such adjustment will be credited to your account and will be applied.
For information on checking for leaks water saving tips and how to read your water meter visit the high water bills page. Customer account services cas provides customer information billings credit collections and all meter associated services to water and wastewater utility customers within the city of houston. Fill city of houston water leak adjustment form edit online. Primarily the department is responsible for all the things we take for granted on a daily basis.
A any single family residential customer who receives a water bill for any given month that is greater than 200 percent of the average usage of the customer the customer may request an adjustment of the bill in the manner provided in this section. Water leaks are the most common reason for high water bills. A hidden water leak beyond your control such as under the foundation or inside. Hhf appeals process updated 01 14 2016 small business resources.
The administration planning maintenance construction management and technical engineering of the city s infrastructure. Certification flyer ins and outs of city contracting updated 10 27 2017 certification flyer ins and outs of city contracting in spanish updated 11 29. City of houston water bill adjustment form city of houston 311water leak adjustment. A leak adjustment was issued within the past one year for the same customer s account premise.
The houston public works provides many of the basic services that affect the daily lives of everyone who lives and works in houston. Printable forms word file pdf file www site. The files below are in pdf unless otherwise indicated. Box 4863 houston tx 77210 4863.
You can pay your water bill online.