City Of Houston Water Bill Leak Adjustment

The city of houston water and wastewater utility is a regulated public health agency governed by federal and state laws.

City of houston water bill leak adjustment. Sign fax and printable from pc ipad tablet or mobile with pdffiller instantly. To be eligible for. Submit an online form below or mail a letter to us with the following information. What type of water leak may qualify for a water leak repair bill adjustment.

Water adjustment board created in 2013 3 members appointed by mayor and approved by council one must hold journeyman plumber s license and been eligible to sit for master exam in previous 5 years has jurisdiction over appeals of leak adjustments unusually large bill adjustments exceptional circumstances adjustments. The water meter has been accessed tampered with or turned on off by anyone other than a city of raleigh employee and that action results in loss of water. This type of adjustment is limited to charges for water and sewer volumetric consumption only. When the leak was repaired.

Cardwell has submitted leak adjustment forms and proof of repairs to the city and in these cases they will typically adjust up to 50 percent of the total bill. A hidden water leak beyond your control such as under the foundation or inside the wall may qualify for a leak adjustment. Leak adjustment policy effective june 16 2020. Houston water consists of approximately 1500 drinking water and wastewater professionals including engineers scientists and facility operations and maintenance personnel.

Adjustment is calculated from the daily average consumption of water from the last billing period prior to the leak and is multiplied by the total days of service within the affected billing period. If that happens a customer may be eligible for a one time courtesy leak adjustment to his or her bill if an adjustment is approved all wasted water above normal consumption will be billed at the lowest rate possible. Enclose or attach copies of proof of repair such as plumber s bill parts. How to request an adjustment to your water bill.

For information on checking for leaks water saving tips and how to read your water meter visit the high water bills page. A leak adjustment was issued within the past one year for the same customer s account premise. How and when the leak occurred. Fill city of houston water leak adjustment form edit online.

Primarily the department is responsible for all the things we take for granted on a daily basis. The administration planning maintenance construction management and technical engineering of the city s infrastructure.